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How to reference a rail journey… and why it matters

6 Feb 2024 by Jonathan Raper

Your customers made a rail journey and it was late. Or it was early… or diverted. Or it may have been cancelled or even removed from the timetable.You might have had problems with your reservations… or there was no wifi. Or a particular service is overcrowded for part of the journey each day. A customer...

TransportAPI Develop Rail Performance Explorer

27 Sep 2023 by David Mountain

In July we released TAPI Rail Performance which provides a complete archive of rail journeys, based on official National sources. The primary use so far has been for customer service, but the product can also be used to generate performance statistics for stations and operators. This product has two benefits that are new to the...

Reading RailAir: Track My Coach web feature

9 May 2023 by David Mountain

Reading RailAir operate luxury coach routes connecting Heathrow Airport to major rail stations in Reading, Guildford and Woking. This encourages people catching flights to lower their carbon footprint by choosing public transport for their inbound and onward travel. Reliable real time information is key to building trust in public transport, and for no group of...

Bus route geometry: the most complete and accurate GB source

4 Apr 2023 by David Mountain

Bus route geometry is a fundamental building block for public transport information. Bus schedules tell you which buses will depart what stop, when, and bus stops often have a point latitude and longitude associated with them. But without the street-level geometry between stops, bus routes are jagged, cut across the road network, and do not...

Ten years of TransportAPI and our managed services go from strength to strength

2 Nov 2022 by Jonathan Raper

TransportAPI was launched in 2012 with a vision to organise and scale all of public transport information through APIs to organisations and individuals everywhere. Transport for London was our launch customer when they approached us to provide Overground train departure boards using the newly released open rail data for the 2012 London Olympics. Since our...

Introducing the Home use plan for TransportAPI

11 Aug 2022 by Jonathan Raper

TransportAPI switched over to a more generous Free trial plan in September last year to enable us to showcase more of our managed services to our commercial users. As this free trial allowed access to a large amount of data we restricted it to 30 days as this is normally enough time for a commercial...

TransportAPI and Traveline are working together to explore open bus fares

6 Jul 2022 by Jonathan Raper

TransportAPI is delighted to announce that we have begun working on a discovery of open bus fares with Traveline this month. The Bus Services Act 2017 created a duty on operators to publish their fares for the first time and the DfT set up the Bus Open Data Service (BODS) to serve out the data....

Case study: Nationwide Buses On A Map

27 Jun 2022 by David Mountain

Showing the location of buses on a map is a game-changer for Real Time Information. No matter how accurate the predicted arrival times of buses at stops, this information alone falls short of the Uber app experience that users now expect. Telling a user that a bus is three minutes away is useful, but without...

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